Terms & Conditions
Service
The counseling service aims to help individuals to deal with difficult emotions, life stress, and other related emotional challenges. We provide counseling support for clients to manage their stress, redirect disturbing emotions, and set goals for themselves. We focus on the wellbeing of the client through a holistic and empathic approach. We make sure each person is supported towards their personal goals, specially as they evolve and change.
Commitment
Our commitment is to provide a service of quality, assuring confidentiality in a practice that abides to the codes of counseling practice ethics.
We understand that safety takes priority over any other concern. Therefore, the client’s safety is a concern, and that includes: threats of violence against self or others, plans of suicide and other harmful behaviors. In case of threats to the client’s safety, the counselor is entitled to follow the codes of counseling ethics and report the case accordingly.
Procedure
Remote counseling is used in combination with the provision of services utilizing telecommunication technologies, refers to the provision of a service that is received at a different site from where the psychologist is physically located. This service is provided by senior counselors only.
Each person that approaches our service and requests for an appointment will go through the following process:
Schedule a 15 minutes chat
This first contact, basic information will be shared namely demographic information from the client and a brief description of the need for counseling. This is an opportunity for the client to decide whether to follow through with therapy or not.
2. Schedule a session
Each session will be scheduled by the client in accordance to availability of the therapist.
Each session can be between 45 to 70 minutes long.
First two to four sessions are used for assessment and case conceptualization.
The session is scheduled online at holisticmindcare.com
Missing a scheduled session without a previous notice of 24 hours may incur the full payment of the session.
Our Fees
We work based on a fee that is considered to be accessible to our clients. Fees depend on the session being scheduled which you may see in the plans we offer.
Payments
Clients can make direct payments at our secure Holistic Mind Care web site. The total amount will be deducted for each session you book. In case of cancellation with less than 24 hours previous notice, a fee of 50% of the consultation fee will be deducted for administrative purposes.